How the evolving utility-customer relationship is changing home energy management
As new technologies like cloud computing and the Internet of Things continue to grow in adoption among consumers, the rise of the “smart home” has presented both an opportunity and challenge for utilities. On one…
Cloud tech to lift demand management
Until effective energy storage arrives, could aggregated demand management be the answer to the rising use of intermittent renewables and squeezed reserve margins? Last week, the UK announced winter power supply margins had fallen to…
What are utilities doing with all their data?
Dive Brief: Utilities are investing in technology that allows them to understand and adjust their delivery systems, though so far the majority of “data analytics” projects have been aimed at arming consumers with more…
Consumers willing to spend more to save more
American homeowners are hardcore when it comes to saving energy — at least according to Lennox Industries’ Home Energy Report Card survey conducted by GfK Roper. Click on image to enlarge. Credit: Lennox Industries The…
Satisfied customers save utilities money
When customers are aware of and engaged in multiple program, product and service offerings, satisfaction levels with utilities rise. That is a conclusion derived by J.D. Power study, now in its second year, based on…
The future of Google’s Nest
Even before Google acquired Nest for $3.2 billion, the maker of the Learning Thermostat was a name brand. By taking its instantly recognizable, smart energy-saving device directly into the homes of countless Americans, Nest performed…
The power of prepay
The world of utilities is changing, and companies are beginning to cater more to their customers by offering them tools to keep their energy costs lower. For companies like NV Energy, the benefits of…
Demand response is not just for emergencies
The promise of demand response goes beyond hot summer days. It’s been a tough winter. The polar vortex hit the grid hard, and the nation’s electric utilities faced high demand, extended outages, and disgruntled customers….
