Free! Why $0.00 Is the Future of Business

FEATURE Webmail Windfall How Can Air Travel Be Free? How Can a CD Be Free? How Can a DVR Be Free? How Can Directory Assitance Be Free? How-To Wiki How To Make Money Around Free…

Five social media tips for utilities

Credit: Thinkstock Social media has matured to the point where utilities can leverage the tool as an effective and low-cost way to help achieve electronic billing (e-bill) adoption goals. The use of social media among…

Social media lessons for utilities

The exponential rate at which the Internet of Things and all the different communication outlets are growing has changed the traditional landscape, and is forcing utilities to add resources to keep up with customer needs…

The Utility Customer 2020: Digital, connected, social

Change is happening all around us. Technology continues to impact our lives at exponential rates. Social media networks and mobile devices, in particular, are constantly evolving the way we interact with the world. We previously…

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